PRIVACY POLICY
PRIVACY POLICY
The information on the website www.psmcustomerservice.it is provided pursuant to articles 13 of EU Regulation no. 2016/679 (hereinafter Regulation or GDPR), relating to the protection of natural persons with regard to the processing of personal data, and of Legislative Decree 196/2003 and subsequent amendments.
PSM Customer Service di Moreno Cella informs that the use of this website therefore involves the processing of the personal data of the interested party only for the purposes and through the methods indicated below.
a) Data controller
1. The data controller PSM Customer Service di Moreno Cella with registered office Viale Lepanto, 88/b – Porto Santa Margherita – 30021 Caorle – VE.
2. Contact details of the data controller is the following email: info@publiexpress.it
b) Purpose of the processing and legal basis of the processing:
1. the personal data (hereinafter also “Data”) provided by you while browsing the website are collected and processed for the provision of services based on a web interface for the publication and consultation of web pages of an informative nature and in anonymous and aggregate form and for statistical purposes and monitoring of the correct functioning of the site.
2. Furthermore, your personal data may also be used in various processing operations (storage, archiving, processing) in any case in terms compatible with this purpose. In particular, your personal data may be processed for the following purposes:
A. respond to requests for information;
B. formulate estimates;
C. allow the provision of the requested services;
D. fulfill legal obligations;
E. (marketing) for sending, even periodically, for example, by means of newsletters, advertising material, direct sales, for carrying out market research and/or commercial and promotional communication including invitations to trade fairs, meetings and/or other private/public events organized for the promotion of the company’s activity, carried out directly by the Company or through external specialized companies. This may be done by sending paper mail, by email, MMS or SMS messages or other types of messages.
The legal basis for the processing of personal data referred to in letters b) point 2 (A, B, C, D) is art. 6 paragraph 1, letters b) and c) of the Regulation, as the processing is necessary for the provision of services, for the execution of the contract to which the interested party is a party or for the execution of pre-contractual measures or for the response to requests from the interested party, also representing a processing necessary to fulfill a legal obligation of the Data Controller. The provision of personal data for these purposes is optional, but failure to provide it would make it impossible to activate services provided by the Site, respond to requests.
The legal basis for the processing of data referred to in letter b), point 2, E is art. 6, paragraph 2, letter a) of the Regulation. The data for these purposes may be processed subject to explicit and specific consent. The provision of consent for these purposes is therefore free and optional and, in the absence of consent, the Data Controller will limit itself to processing the data for the purposes referred to in the further points without in any way prejudiced the possibility of using the services. Even if the processing for these purposes is provided, it may be revoked at any time by making a simple request to the Data Controller.
c) Processed Data
1. data provided voluntarily by the user
The site processes only common data (such as: name, surname, email, telephone number, etc.)
2. navigation data
This category of data includes IP addresses or domain names of computers used by interested parties who connect to the site, the addresses of requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the server response (successful, error, etc.) and other parameters relating to the operating system and the IT environment of the interested party.
d) Processing methods
Your personal data will be processed using tools and procedures suitable for guaranteeing security and confidentiality, both by using analog/paper media and with the aid of IT and/or telematic media and tools.
e) The subjects who may be recipients of personal data
Your personal data will be processed exclusively by the Data Controller, by the Data Processors appointed by him and by the strictly authorised data processors. The updated list of Processors and data processors may always be requested from the Data Controller for consultation.
Your personal data may be communicated, following inspections or checks, to all inspection bodies responsible for checks and controls relating to the regularity of legal obligations.
Your personal data may be communicated, by way of example and not limited to, to companies/professional firms that provide assistance, or consultancy or collaboration to the data controller, in accounting, administrative, fiscal, legal, tax, financial, social security matters, in relation to the establishment and management of the contractual and/or pre-contractual relationship with you in existence, to public administrations for the performance of institutional functions within the limits established by law or regulations or to third party service providers to whom communication is necessary for the fulfillment of the services inherent and connected to the contractual and/or pre-contractual relationship with you in existence, to other employees and/or collaborators of the data controller for the time strictly necessary for the fulfillment of their instrumental and/or accessory tasks to the execution of the relationship with you in existence and always under the control and supervision of the data controller, the data processors and the strictly authorized data processors. Your personal data may be communicated to public or private entities that can access personal data pursuant to provisions of law or regulation or pursuant to orders of the judicial authority.
Your personal data will not be disclosed except in cases where you have given your express and explicit consent. In this latter case, disclosure will in any case be limited and governed by what you expressly consented to with the deed signed by you.
f) Data retention period
Your personal data will be retained for the time necessary to follow up on your requests and in any case for a period not exceeding 10 (ten) years, limited and functional to the need to be able to guarantee the Company the possible exercise and protection, judicial and/or extrajudicial, of its rights and interests deriving from, connected or linked to the relationship with you in place and/or to its object.
Personal data processed for additional optional purposes (marketing purposes) will be deleted after 2 years, a period deemed appropriate since the data is related to the sale of the goods covered by the contract and in any case no later than the revocation of consent, without prejudice to the lawfulness of the processing based on consent before revocation.
Data collected through cookies will be retained for the period established by the individual cookie. For more information, please refer to the cookie policy on the site.
g) Existence of an automated decision-making process
There is no automated decision-making process.
h) Intention of the data controller
If the data controller transfers your personal data to countries outside the EU or in any case outside the European Economic Area (consisting of Switzerland, Iceland, Liechtenstein and Norway), he/she will proceed as follows.
In the event of transfer of data to the aforementioned third countries, the data controller will guarantee an adequate level of protection pursuant to art. 45 of European Regulation no. 679/2016 and art. 29 Working Party (the Commission has the power to establish such adequacy through a specific decision and on this point, please refer to the list of decisions on the website of the Guarantor for the protection of personal data www.garanteprivacy.it).
In the absence of an adequacy decision pursuant to art. 45 of the European Regulation, the data controller will provide adequate guarantees pursuant to arts. 46 – 47 of European Regulation no. 679/2016.
Finally, in the event that there is no adequacy decision pursuant to art. 45 of R.E. 679/2016 or adequate guarantees pursuant to art. 46 of the aforementioned Regulation, including binding corporate rules, the transfer of personal data to a country will be permitted only in the presence of derogations in specific situations pursuant to art. 49 of R.E. 679/2016.
Any information relating to the adequate guarantees referred to in the preceding paragraph will always be available at the headquarters of the Data Controller and can be requested at the email address info@psmcustomerservice.it
i) Redirect to external sites
The Website uses the so-called social plug-ins, i.e. special tools that allow you to incorporate the features of the social network directly into a website (for example the Facebook like button). Each of the social plug-ins present on the Website is identified by the logo owned by the social platform, in this case, for example, the Facebook logo. If the user interacts with the social plug-in, the information relating to the interested party is directly communicated to the social platform that processes the Data as an independent owner; therefore, in order to obtain more details about the purposes and methods of processing, the rights that can be exercised and the storage of personal data, we invite you to consult the privacy policy of the relevant social networks.
l) Rights of the interested party
In relation to the personal data subject to the processing referred to in this information notice, you are recognized at any time the right to:
– Access (art. 15 EU Reg. n. 2016/679): the Data Controller guarantees the right of access to personal data concerning the interested party;
– Rectification (art. 16 EU Reg. n. 2016/679): the Data Controller provides, at the request of the interested party, the rectification without unjustified delay of inaccurate personal data.
– Erasure (art. 17 EU Reg. n. 2016/679): the Data Controller provides for the erasure of the interested party’s personal data without unjustified delay if: the personal data are no longer necessary with respect to the purposes for which they were collected or processed; the interested party withdraws consent; the interested party objects to the processing and there are no prevailing legitimate reasons to proceed with the processing; personal data have been processed unlawfully.
– Limitation (art. 18 EU Reg. no. 2016/679): the Data Controller shall limit the processing at the request of the interested party when: the interested party disputes the accuracy of the data; the processing is unlawful and the interested party opposes the erasure of the data but requests the limitation of the processing; the data are no longer necessary for the purposes of the processing, but are necessary for the establishment, exercise or defence of a right in court; the interested party has objected to the processing and is awaiting the prevalence of the legitimate reasons of the Data Controller over those of the interested party.
– Portability (art. 20 EU Reg. no. 2016/679): understood as the right to obtain from the Data Controller the data in a structured, commonly used and machine-readable format in order to transmit them to another data controller without impediments.
– Opposition to processing (art. 21 EU Reg. n. 2016/679): the interested party has the right to object at any time to the processing of personal data concerning him/her.
– Exercise the right to withdraw consent, if given for one or more specific purposes, at any time without prejudice to the lawfulness of the processing until the aforementioned consent is revoked.
The exercise of the above rights may be exercised by written communication to be sent by email to info@psmcustomerservice.it
Or by registered letter with return receipt to the following address: PSM Customer Service di Moreno Cella with registered office Viale Lepanto, 88/b – Porto Santa Margherita – 30021 Caorle – VE
– You may also lodge a complaint with the Authority for the Protection of Personal Data (art. 51 EU Reg. no. 2016/679): to exercise this right, see the instructions on the website of the Guarantor (www.garanteprivacy.it)
The Data Controller will take care to keep this information updated.